“Jack was the linchpin in the process of acquiring my house. It was his knowledge as a Realtor coupled with his proficiency in negotiating that ultimately secured the purchase. Jack is a creative problem solver and has a wonderful sense of humor. His success is enhanced by his dynamic and driven business partner, Heather. I felt great confidence and peace having Heather present and proactive for the final due diligence around and at closing.”

“Heather was my agent during an arduous search. She went over and above, was available 24/7, and patiently guided me through a series of challenging negotiations. Her perspective proved invaluable. I highly recommend her.”

“Heather and Jack were a pleasure to work with. They were able to sell my home in less than a week for above list price. Good honest people who gave me great advice!”

“The Realtor I was working with in Boston to buy a new home recommended Jack Brown as a listing agent to sell my home in Gloucester. When I called Jack he responded immediately and the rest is history! I met with Jack and Heather Murray to discuss the sale of my home with Sagan Harborside Sotheby’s International Realty. They scheduled a meeting and walk-through of my house with me and made very reasonable recommendations about little fixes to increase salability and value. Once done, beautiful photos were taken, and we listed the house. It sold quickly for over the asking price. I was thrilled! There was even a little extra work regarding a fence placement, and they did not blanche. We got it all done. From start to finish Jack and Heather were consummate professionals who were delightful to work with and extremely responsive at every step of the sale. A potentially stressful process was made clear and easy with their skillful guiding advise. Call them!”

“My husband and I bought our first home with the help of Heather and Jack, and our experience couldn’t have been better. They have in-depth knowledge of the market and were both easily accessible whenever we had questions (as first-time home buyers- we had many!). They guided us through the entire process with patience, humor, and the confidence that we would find our perfect home. We would recommend the Murray Brown Group without hesitation. When it’s time to buy our next home, Heather and Jack will be our first call.”

“For the past three months, Jack Brown was our buyers’ agent in a successful search for a new property in the Cape Ann area. Having his intimate knowledge of the many neighborhoods, his infectiously jovial and optimistic energy, and his experience in the potential pitfalls and the art of buyer negotiation was a great comfort and support for Diana and I. We happily recommend Jack for your journey in finding the right property to match your goals.”

“Heather was by our side as first time buyers 4 years ago and again over the last few months as we sold our home. She offered great insight and advice, but her communication with us is what we appreciated most! Selling your home (and buying a new one at the same time) can be very stressful! We never felt as if we weren’t Heather’s top priority. I would highly recommend her and Jack if you’re looking to buy or sell!”

“Thank you so much, Murray Brown Group! You go above and beyond on what’s expected. Your professionalism, expertise, and patience was unparalleled. You made the process easy and pleasant. I definitely will be using you again to find my next home!”

“We used the Murray Brown Group to buy our new house this summer. They were great to work with, and went beyond the call of duty to ensure a timely closing. They had our best interest in mind, and it was great to have them on our side throughout the whole process.”

“I recently purchased a condo in Salem, MA with the help of my real estate agent, Heather Murray. Heather was recommended to me for her expertise in dealing with first time homebuyers like myself. I could not have asked for a more knowledgeable, passionate, and hard-working agent to get me through the home buying process. Heather’s tenacity and tireless diligence are the reasons that my home buying experience was effortless and exciting.

I would sincerely recommend Heather Murray as an agent to anyone looking to buy or sell a home… especially those doing so for the first time!”

“Heather helped me find my first home in Salem, and she was amazing! She walked me through every step of the process and went above and beyond my expectations. She is an expert in all that is real estate and I could not have asked for a better agent. I would highly recommend her to anyone looking for an outstanding home buying experience.”

“Heather was a tremendous asset as we looked to purchase our first home in the Salem area. We are both from the South Shore, so not only were we moving to a new neighborhood, we were moving to a foreign area of Massachusetts. With Heather’s guidance, we went from wanting a single family home in the Beverly/Salem area, to narrowing our search to a condo in downtown Salem. Also, since we both work full time, Heather was great about setting up appointments that were convenient with both of our schedules. We couldn’t be more pleased with the beautiful home and neighborhood we are living in, thanks to Heather’s knowledge of the area and time and dedication in helping us find the perfect home!”

“I contacted Heather at Sagan Harborside Sotheby’s International Realty to sell my house and she reassured me that whatever my needs were, no matter how short my timetable, or my preparation budget, Heather and her access to Sotheby’s International Realty’s resources could and would help me realize my home’s best possible selling price.

After a complete inspection of my home’s interior and exterior Heather identified the optimum items in and around my home that would help “grab the eye” of viewers. Heather also presented an accurate picture of the realty market in my area with the tools at her disposal at Sotheby’s we carefully considered all aspects of the local real-estate market including time of year, competitive listings, time listings had been on the market, and specific details unique to my home that could be key components in a successful listing. Together, Heather and I came up with a listing price that we were confident would not only bring viewers to the property, but would also get them to seriously consider placing an offer.

After making the property as “picture-perfect” and attractive as it has ever been, Sotheby’s professional photography, advertising and marketing captured all my home’s potential and created the buzz that Heather had promised.

After one open house I received 4 offers on my home!!!

I closed on my sale within 60 days of listing it… I don’t believe any other Realtor could have delivered on all my needs the way Heather and Sotheby’s did!

Thank you again Heather!”

“I had the pleasure of working with Heather Murray for both the sale of my condo and the purchase of my new home – a very chaotic and stressful event for me! Heather walked me through the process from beginning to end without a hitch. Her knowledge, expertise, cheerful smile and calming spirit is only part of what makes her an amazing Realtor. Most importantly, she truly cares about her clients and wants to ensure that your experience is a positive adventure, and that you find your happy home. Before my sale/purchase, I always heard “get a good Realtor” – with Heather, trust me, you’ve found one!”

“Heather was essential to helping us sell our home! She provided guidance to prep our house before the sell, created amazing flyers for buyers during the open houses, and stayed on top of dates and deadlines all the way to the final close. Throughout the entire process she always communicated next steps and answered questions responsively. Heather was always professional and knowledgeable and we would highly recommend her to anyone looking for a Realtor, whether you’re in the market to buy or sell.”

“Diplomacy!!! The sale of our house was quit the unusual situation. Our home was a condex, which means we had to not only negotiate with the buyer but also with the owner of the other side of our home. Throughout the entire process Heather was amazing. She kept us calm and guided us on how to best stage the house. She had great ideas on how to make our home look at it’s best. She gave us confidence that she would do everything possible to put the house on the market and get it sold as fast as possible. We were only on the market for 12 days when we received an offer. Throughout the following 4 weeks to close, Heather did an amazing job communicating, negotiating and doing what was right for us as her client. She handled some challenging circumstances without hesitation or a moment of stress. We have full confidence in Heather to ask her to be our Real estate Agent in a future buy and/or sale. Heather is quite gifted in handling anything that is thrown at her and is a talented real estate agent. A true diplomat!”

“Heather, you are absolutely amazing. I am so grateful for your perseverance and thorough descriptions of every offer and what would ultimately be in our best interest.

It is never easy letting go of something or someplace that your family has shared for years. It has been a difficult process and you have been there every step of the way. For that, I will be forever thankful.”

“SOLD! Congrats to my aunt and uncle Diane Gilman Young & Robert Young on the sale of their home in Massachusetts! I am so happy that I was able to refer a fabulous and fellow Sotheby’s agent your way. Heather Grant Murray, thank you so much for doing such an amazing job and taking great care of my family!”

“Thank you, Heather! And thank you for all of your hard work throughout the process!”

“As first-time home buyers, Jack helped to educate us on the home buying process. He was a great advocate and made us feel comfortable. Jack was in constant contact with us regarding new listings and worked within our schedule to view homes. Jack gets 5 out of 5 stars from us, and we know that if we need a Realtor again, Jack is our man.”

“Jack helped us through every step of buying our first place with honesty, humor, and enthusiasm. He listened to our likes and dislikes and respected our budgetary needs. We are very happy with our new place, and it is the perfect home for us and our little girl!”

“We would still be renters if it weren’t for Jack. We are picky people, and at times we thought Jack would tell us “it’s not possible to find you guys a home.” He stuck with us and helped us every step of the way. Now we are in a house that fits us with our three boys. It’s cost friendly and we may be here for the rest of our lives. Praise God for Jack and his heart. He found us a gem, and we recommend him to everyone who is serious about finding a home.”

“My wife and I thoroughly enjoyed working with Jack Brown. Throughout the search for our first home, he was extremely helpful and always available when we needed him. Thanks to his hard work, we were able to find the house we wanted within our budget. It was a great experience.”

“Jack – Thank you for all of the hard work you put in to make this sale successful. You bent over backwards to help us, and we would highly recommend your services as a Realtor to anyone buying or selling a house.”

“Being timid first time home buyers, my husband and I were having a hard time finding an agent that would patiently help us navigate the unknowns. Jack took the time (a lot of time) we needed to see what was available in the market. He had genuine concern that we find the best place for our needs and situation, answered questions, and found answers to questions. He was our advocate…checking into things that we would have overlooked without him. We are very thankful to have had Jack recommended to us and absolutely recommend him to others buying and/or selling on the North Shore!”

“We found Jack very easy to talk to and very helpful in buying our first home. He is very patient and understanding, and we will definitely use him again in the future.”

“Thank you so much, Jack, you are awesome!! You were patient, dependable, and reliable. We are so grateful to you in helping us find our new home.”